I ordered Windows 8 in mid January, When I received the email conformation, I clicked the link for download, during the windows 8 build, McAffee protection said a Trojan was removed, during one of the reboot processes my Dell windows 7 laptop crashed. I then ordered the disk from the same email and received acknowledgement of order.

March 11, still no disk. My Dell will not acknowledge the windows 7 backup disk.

The machine is totally useless until I get the Windows 8 disk. Why does Microsoft support this company for their software supplies?

Can anyone help get a response for me?

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